Kindle wont turn on5/10/2023 ![]() In case you are using Windows XP then media transfer protocol kit should be installed.Ĥth Issue: Purple or blue haze on the screen Try connecting through different USB cable and if also another port. You can find solution of this problem here.Īt first, turn off your Kindle and your PC and after few seconds on it again. Many people face trouble while connecting their Kindle Fire tablet to their desktop PC. You can also uninstall the specific app and after restarting your device reinstall that app. After it Force stop the faulty app and clear the cache. If you are facing problem with any app on your Kindle Fire tablet, like it showing problem while loading or suddenly crashing then read the possible solution below for this problem.įirst find the app: Go to Settings > Apps & Games > Manage All Applications. You can also try uninstalling the app and install it again.įactory reset is the last option, but remember to take complete back up of your data before doing this.Ģnd Issue: App won’t load or keeps crashing Press and hold power button for 30-40 seconds or until device restarts. Many Kindle Fire owners have unexplained battery drain issue but there are several things you can try to troubleshoot this type of issue. Below we have given some general problems and their possible solutions to help you out. Users response is very positive but still problems may arise, whether you have a Kindle Fire new HDX or an old Kindle Fire HD. After starting with original Kindle Fire, Amazon is continuously providing upgraded and new tablets into the market. Whilst a repaired device is cheaper, other parts could fail in the future, so it’s worth considering before jumping in.The Kindle Fire tablets are big success. Outside of this, you may need to weigh up the cost to repair over getting a new device. If the device has a fault, Amazon will likely replace the device free-of-charge if it’s less than 2 years old. Generally, there are two main reasons why your Kindle Paperwhite won’t turn on and they are either the device has frozen and needs a hard reset or the battery has been fully discharged and needs a while longer to fully charge. When the cost to repair the device is half the price or more, it’s worth considering whether to purchase a new device, as other parts could fail on a repaired device later on. Anything longer than this they will offer to repair the device, but the cost may be half the price of a new device (depending on what needs to be repaired and the time spent to do this). In most cases they will replace the device if it is less than 2 years old. Older Devices – Outside of Warrantyįor those of you with Kindle’s that fall outside of the 12-month warranty, I would still get in touch with Amazon. Whereas if you were to accept a replacement, your device would be under the existing warranty period. Personally, I would take the refund, as it allows you to repurchase a new Kindle Paperwhite with a further 12 months warranty. If your device is within its 12-month warranty, Amazon will give you the option of a refund or replacement. In cases like this you are best speaking to Amazon with regards to either a replacement or repair. It could be that there is a hardware issue with your device such as a failed power supply or CPU. It comes with diagrams and screenshots to get you back to reading in no time! You might want to check out my Kindle Troubleshooting Guide which covers every issue you can think of that could go wrong, along with practical solutions. So, you’ve tried all of the above and your Kindle Paperwhite is STILL not working. If the device still shows no signs, you may need to reboot the device using the instructions from section 1. Following this, you should see the battery icon on the display or the screensaver. ![]() So, plug your Kindle Paperwhite into the charger and leave it for a while. It can take at least 30 mins before you see any sign of life on the display. This can take up to 15 mins to get to a safe voltage level before switching to a normal charge rate. If the battery is completely dead, the Kindle will need to pre-charge the battery at a much slower rate, also known as “trickle charge”, so not to overheat or damage the battery.
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